Get the Support You Need

Our dedicated team is ready to assist with your questions about business communications, learning programs, and platform access. We're here to help you succeed.

Connect With Our Team

Visit Our Office

Hustlers Rd
Bendigo VIC 3550
Australia

Support Hours
Mon-Thu: 8:30 AM - 6:00 PM
Friday: 8:30 AM - 5:30 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed
Response Time

We typically respond to all inquiries within 24 hours during business days. Urgent matters are prioritized and addressed within 4 hours.

Send Us a Message

Fill out this form and we'll get back to you promptly with the information you need.

Additional Support Resources

Beyond direct contact, we offer multiple ways to get the assistance you need. Our comprehensive support system is designed to help you find answers quickly and efficiently.

Help Documentation

Access our detailed guides covering platform features, learning program requirements, and troubleshooting steps for common questions.

Video Call Support

Schedule personalized video consultations with our specialists for complex inquiries that benefit from screen sharing and detailed explanations.

Support Ticket System

Track the progress of your inquiries through our organized ticketing system, complete with status updates and priority handling.

Need Immediate Assistance?

For urgent technical issues affecting your learning progress or time-sensitive business matters, call our priority support line at +61 2 6142 2570 and select option 1. Our emergency support team is available during extended hours Monday through Friday.